Terms and Conditions – My Singapore Holiday

1. Booking and Reservations:

   • All bookings and reservations are subject to availability and confirmation.
   • A valid email address and contact number must be provided for communication purposes.
   • Full payment may be required to confirm certain tour packages.

2. Payment and Cancellation:

   • Payment must be made in the currency specified at the time of booking.
   • Cancellation fees may apply and will be specified in the individual tour package terms.
   • Refunds, if applicable, will be processed as per the cancellation policy.

3. Tour Itineraries:

   • While we strive to adhere to the specified tour itineraries, there may be occasional changes due to unforeseen circumstances or events beyond our control.
   • My Singapore Holiday reserves the right to alter the tour itinerary for the safety and convenience of travelers.

4. Travel Insurance:

   • We strongly recommend that all travelers have comprehensive travel insurance to cover any unforeseen emergencies or cancellations.

5. Health and Safety:

   • Travelers are responsible for ensuring they meet the necessary health requirements for the duration of their trip.
   • Any pre-existing medical conditions must be disclosed to us before booking.

6. Liability:

   • My Singapore Holiday acts as an intermediary between travelers and various suppliers (hotels, transportation providers, etc.) and shall not be liable for any loss, injury, or damage caused by any of these suppliers.
   • Travelers participate in all activities at their own risk.

7. Passports and Visas:

   • It is the responsibility of travelers to ensure they possess valid passports, visas, and other required travel documents.

8. Force Majeure:

   • My Singapore Holiday shall not be liable for any failure or delay in providing services or fulfilling obligations due to circumstances beyond our control, including but not limited to acts of God, natural disasters, political instability, or other unforeseen events.

9. Travel Conduct:

   • Travelers are expected to adhere to local laws, customs, and cultural norms during their visit to Singapore.
   • Any disruptive or unlawful behavior may result in immediate termination of services without any refund.

10. Complaints and Feedback:

    • If travelers encounter any issues during their tour, they should notify our team promptly to address and resolve the matter.

11. Privacy Policy:

    • My Singapore Holiday respects the privacy of its customers and complies with applicable data protection laws. Please refer to our Privacy Policy for more information.

By using our website and services, you agree to these Terms and Conditions. My Singapore Holiday reserves the right to update or modify these terms as needed without prior notice. It is recommended to review this page periodically for any changes. If you do not agree with any part of these terms, please refrain from using our services.